1. Select the item/s you wish to buy

2. Click on “checkout”

3. Fill in your address and payment details

4.You will receive an automatic email confirming the details of your order.

Once your order ships, we’ll send you an email containing tracking information.

We aim to meet the delivery times quoted but sometimes circumstances beyond our control can result in delivery delays.

As soon as you place your order, you will receive a confirmation email to let you know that your order was successfully received.

If the payment was done by Credit Card, you will receive a payment confirmation email. At that time, your order will be processed.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

You can return and exchange an online purchase within 30 days of the date of purchase. Items from the Outlet can be exchanged with Outlet items only and exclusively in the online store and aren't subject to credit vouchers. You can do it free of charge in all our stores. You can also use our delivery service to return your purchase. The return delivery fees will be borne by you, unless the return is due to an error from our side. These return delivery fees will vary following the area of residence and will be starting $4 for Beirut.

Please note that all sales are final. We do not offer refunds on any purchases. However, we do provide the option to exchange items under specific conditions. For detailed information on our exchange policy, please refer to our terms and conditions.

For our styling service, please contact us by phone on 78 948 208. We will be delighted to prepare a selection of items and organize a home viewing / styling session..

For our alteration service, please visit our stores within 30 days of your purchase. Our team members will be delighted to assist you.

Our alterations are free of charge for non discounted items of the current season. Starting 50% Discount, a fee will be determined according to the alteration.

To change your details, log into your account and edit any detail you would like to change.

If you receive a message that says your email address/password isn’t recognized, follow the steps below:

Make sure you are using the same email address and password you registered with – you may have more than one account so please check

Check that you don’t have your caps lock on in error and / or are using any special characters that you chose correctly

If you can’t remember your password click on the ‘forgotten password’ link on the sign in page. You’ll be prompted to enter your email address and we’ll send you an email with a link that will allow you to create a new password for your account

If you still can’t sign in, please contact us giving as much detail as you can about the issue.